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Keywords: Cluster analysis
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Journal Articles
Journal:
Information Technology & People
Information Technology & People (2002) 15 (4): 286–305.
Published: 01 December 2002
... of their strategic focus. This research proposes a classification of organizational structures based on the tension between business units and IT departments in the delivery of IT services. Using a cluster analysis on a sample of 40 companies having corporate offices in the USA or The Netherlands, it identifies four...
