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Keywords: Communication overload
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Journal Articles
Effects of SNS overload and dissatisfaction on job performance and discontinuous usage intention
Available to Purchase
Journal:
Information Technology & People
Information Technology & People (2023) 36 (2): 808–833.
Published: 11 April 2022
... overload. Information overload affected only the perception of work overload, while communication overload was a significant stressor affecting work overload and dissatisfaction towards SNS. Although results revealed a positive relationship between these two strains, only dissatisfaction influenced job...
Journal Articles
Flooded with too many messages? Predictors and consequences of instant messaging fatigue
Available to Purchase
Journal:
Information Technology & People
Information Technology & People (2022) 35 (7): 2026–2042.
Published: 29 September 2021
... framework, this study provides a theoretical model to explore possible predictors and consequences of instant messaging fatigue. Design/methodology/approach The hypothesized model includes communication overload, social overload, instant messaging fatigue, technology and behavioral intention to use...
Journal Articles
Does multitasking computer self-efficacy mitigate the impact of social media affordances on overload and fatigue among professionals?
Available to Purchase
Journal:
Information Technology & People
Information Technology & People (2021) 34 (5): 1439–1461.
Published: 20 October 2020
.... Design/methodology/approach The authors hypothesize that social media affordances will have a positive impact on social media overload (i.e. information and communication overload). They also hypothesize that social media overload will affect social media fatigue. In addition, they hypothesize...
