...'' Kalle LyytinenGregory RoseYoungjin Yoo Elizabeth Gould Technology & Social Change Group,University of Washington, Seattle, Washington, USA Purpose -- This paper aims to determine how trust and perceptions shape uses of information and communication technologies (ICTs) in public access...

... and virtual social networks in general by showing how virtual worlds reshape social space and social interactions. Backpackers Blogs Communities Presence Audience Communication technologies Virtual worlds Social networks I cannot explain, a man must feel it, but once he has felt it he...

... Organizational design Goals Inbound calls Automated call distribution Productivity rate France Communication technologies Call centers represent a significant share of employment (Holman et al., 2007), and are often considered, to be a hotbed for testing new information technologies...

... Internet behaviour Communication technologies Non‐financial benefits Consumer behaviour Standardization and compatibility have been used as a strategy to lessen the competitive effects of a network market and take advantages of network effects. Compatibility increases the benefit to the consumer...

... a difference. And, of course, these transformative effects extend across the network, not least to the actor that sent us the invitation. Networking Internet Ethics Design Social interaction Communication technologies The uptake of internet sites such as Facebook, MySpace and YouTube has led...

...Antonio Díaz Andrade; Cathy Urquhart Purpose This paper seeks to use actor network theory (ANT) to examine the different phases – i.e. translation process – of an information and communication technology (ICT) initiative intended to bring development to underserved rural communities...

...Renee Kuriyan; Kathi Kitner; Jerry Watkins; Renee Kuriyan; Kathi Kitner; Jerry Watkins Purpose The purpose of this paper is to review the literature on information and communication technologies (ICTs), development and trust and to introduce papers in the special issue: “Trust and information...

...Renee Kuriyan; Kathi Kitner; Jerry Watkins; Ricardo Gomez; Elizabeth Gould Purpose This paper aims to determine how trust and perceptions shape uses of information and communication technologies (ICTs) in public access venues (libraries, telecentres, and cybercafés) in 25 developing countries...

... --> India Governance Communication technologies Economic development Information technology E‐government As Stiglitz (2010) says, in a “battle of ideas” failed policies can result when misguided models and theories prevail, in his argument, with respect to financial markets and the economy...

.... 311). © Emerald Group Publishing Limited 2010 Trust Government Public sector organizations Chile Communication technologies Over the last 30 years, survey studies have shown a worrisome steady trend of declining trust in institutions of democratic governance (Nye et al...

.... The use of IM at work facilitates knowledge sharing in the workplace. © Emerald Group Publishing Limited 2010 Social networks Knowledge sharing Team working China Communication technologies Instant messaging (IM) technology is currently growing rapidly in a variety of contexts...

... differences will be exhibited by SME owners in the intention to adopt wifi technology in the workplace. Karen L. Middleton can be contacted at: Karen.Middleton@tamucc.edu © Emerald Group Publishing Limited 2010 Communication technologies Small to medium‐sized enterprises Wireless Innovation...

... or security needs. Thus, an individual's regulatory focus sets the person up to react to an event in either a more optimistic (promotion focused) or pessimistic (prevention focused) light. Communication technologies Change management Motivation (psychology) Employees Technology diffusion...

... Group Publishing Limited 2009 Outsourcing Communication technologies Business process re‐engineering The global offshore outsourcing market for IT and business services exceeded $55 billion USD [1] in 2008, and some estimates suggest an annual growth rate of 15‐20 per cent over the next...

... provider's staff retention management and the contribution of its HRIS – including global functionality and local adaptions – towards this goal in six developing countries. © Emerald Group Publishing Limited 2009 Communication technologies Human resource management Outsourcing Retention...

... at: gregory@wiwi.uni‐frankfurt.de © Emerald Group Publishing Limited 2009 Cross‐cultural management Outsourcing Communication technologies Germany India With continuing globalization of knowledge‐intensive work, information technology (IT) offshore outsourcing and global information...

... Gender Ethnic minorities Culture Communication technologies Employees In order to answer these research questions, we first present a literature review on the concepts of culture, organizational and occupational culture, the ITOC, its dimensions, and occupational commitment as a proxy...

... situation in the current labour market would inform the research. Research Feminism Call centres Communication technologies Gender I arrived at the academy later than most. I was in my early forties with two pre‐school children when I started out as an Information Systems (IS) lecturer...

... Organizations Communication technologies This paper provides insights into the process of applying Lamb and Kling's (2003)  user as social actor model to generate findings about information systems (IS) practice. The practice under study was of how systems developers enacted...

...Zorlu Senyucel Purpose The purpose of this paper is to highlight the importance of understanding the mutually constitutive relationships between the provider (suppliers of information communication technologies (ICTs)) and user (service departments of ICTs) groups in UK local authorities in order...