... A design science research (DSR) approach was adopted, comprising four stages, including problem identification and solutions definition, conceptual artifact or socio-technical system design, preliminary evaluation, and communication and knowledge capture. Findings A conceptual socio-technical artifact...

... their goals are, what areas are concerned, and sets out an agenda for what research is needed to realise them and their benefits in society. Information systems Human benefit Design science research Society Changing society Technology adoption and diffusion Not‐for‐profit organization Systems...