...Jens-Henrik Söldner; Albrecht Fritzsche Purpose The study investigates how firms can stay in control of their business and advance new business ventures when using digital platforms. Conceptually, it draws on social systems theory to address business ventures through self-referential decision...

... 2025 Emerald Publishing Limited Licensed re-use rights only Digital platforms Platform enablement Platform governance The evolution of digital technology has given rise to the gradual emergence of “either developing as a platform or attached to a platform” as a pivotal trend...

... an understanding of the production relations beyond the “traditional standard” to “nonstandard” forms of employment in a gig economy mediated by digital platforms or digital forms of work, especially on ride-hailing platforms (Uber and Bolt). Design/methodology/approach This study adopted the interpretive...

...José L. Ruiz-Alba; Mohamad Abou-Foul; Alireza Nazarian; Pantea Foroudi Purpose The paper aims to investigate how customer satisfaction can be achieved in the context of digital platform services, its influence on electronic word of mouth (eWOM) and how such relationships can be moderated...