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1-6 of 6
Keywords: Digital transformation
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Journal Articles
Practice inspired critical success factors for “doing” digital transformation
Available to Purchase
Journal:
Information Technology & People
Information Technology & People (2026) 39 (3): 1248–1279.
Published: 24 June 2025
...Patrick McCarthy; David Sammon; Ibrahim Alhassan Purpose The pace of Digital Transformation (DT) is accelerating within organizations, and this has blossomed into a commentary around what we refer to as “doing” DT. Despite this trend, it is hard to find a collection of Critical Success Factors...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2025) 38 (8): 42–72.
Published: 17 March 2025
...Alena Valtonen; Mira Holopainen Purpose Digital transformation is a complex and continuous process that presents significant challenges for companies and employees. Employee resistance, a factor often cited for the failure of digital initiatives, hinders these initiatives and contributes to stress...
Journal Articles
Does training provision matter? Unravelling the impact of digital transformation on environmental sustainability
Available to Purchase
Journal:
Information Technology & People
Information Technology & People (2025) 38 (2): 1089–1109.
Published: 20 December 2023
...Wantao Yu; Qi Liu; Roberto Chavez; Linchang Zheng Purpose Many firms are now pursuing large-scale change initiatives to accelerate their digital transformation (DT) and sustainable development. However, the success rate of DT projects is still low, and the extent to which DT enables firms...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2023) 36 (8): 43–68.
Published: 16 December 2022
...Panagiota Koukouvinou; Nadia Simbi; Jonny Holmström Purpose Prior research has highlighted the pervasive importance of digital technologies in business and societal settings, but their enabling role in digital transformation, and effective forms of organization to address tensions that arise...
Journal Articles
Hope, tolerance and empathy: employees' emotions when using an AI-enabled chatbot in a digitalised workplace
Open Access
Journal:
Information Technology & People
Information Technology & People (2022) 35 (6): 1714–1743.
Published: 03 May 2022
... Chatbot Artificial intelligence Emotions Emotions at work Digital workplace Technology use AI use Future of work Digital transformation Digital ways of working Workplaces are facing a new wave of digitalisation in which artificial intelligence (AI) technology is being implemented at speed...
Journal Articles
Coping with institutional complexity: Intersecting logics and dissonant visions in a nation-wide healthcare IT implementation project
Available to Purchase
Journal:
Information Technology & People
Information Technology & People (2020) 33 (1): 311–339.
Published: 12 June 2019
...Raluca Bunduchi; Aizhan Tursunbayeva; Claudia Pagliari Purpose Digital transformation projects are complex, lengthy and difficult to implement, often failing to meet their objectives. Previous research has attributed this failure to competing institutional logics influencing actors’ coping...
