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Keywords: E-government
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Journal Articles
Journal:
Information Technology & People
Information Technology & People (2026) 39 (3): 1154–1177.
Published: 04 June 2025
... to information that are valued (Santos and Goncalves, 2021). 12 01 2024 18 11 2024 31 03 2025 09 05 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Digital technology Digital well-being Social value e-government Marginalised...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2025) 38 (5): 2163–2186.
Published: 07 June 2024
... Licensed re-use rights only Disruptive technology Digital intervention E-Government Health information system Stakeholder theory Mobile communication In this reference, the Government of India developed the AarogyaSetu App (ASA) for tracing the movement of their citizens in April 2020...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2023) 36 (6): 2418–2439.
Published: 06 September 2022
... public services and isomorphic mimicry (e.g. pressure from international organizations or other governmental offices in the use of e-government tools). Schad et al. (2016) hint that a paradox perspective affords exploring tensions around e-government through an e-governmental agency...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2022) 35 (7): 2002–2025.
Published: 21 September 2021
... are still an important issue, especially for disadvantaged people such as the elderly, those with lower socio-economic status, those who are impaired or those who are ethnic minorities (e.g. Blank, 2013 ; Lindblom and Räsänen, 2017). e-government Municipalities Latin-America Digital divide LOSI...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2022) 35 (4): 1239–1270.
Published: 28 June 2021
...Abdullah Alkraiji; Nisreen Ameen Purpose This study examines the effect of multidimensional constructs on citizen loyalty to e-government services. More specifically, it examines the effects of service quality, trust and satisfaction on loyalty to these services. Design/methodology/approach...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2024) 37 (2): 944–965.
Published: 27 May 2021
... public services. 07 06 2020 14 11 2020 06 01 2021 20 03 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Birgit Schenk can be contacted at: birgit.schenk@hs-ludwigsburg.de E-government originally aimed at making...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2021) 34 (4): 1313–1337.
Published: 14 May 2021
...-government) that can be viewed as a subset of e-government where access to government services is provided to citizens using mobile devices, such as mobile phones (Shareef et al., 2012 , 2014 , 2016b , c). For example, as of June 2020, Baidu Company’s m-government service search volume was 10.779...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2021) 34 (4): 1338–1356.
Published: 13 May 2021
... et al., 2018) or develop new models, such as the unified model of electronic government adoption (UMEGA; Dwivedi et al., 2017) and the e-government adoption model (GAM; Shareef et al., 2011). In line with the e-government literature, studies find m-government adoption or use...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2022) 35 (3): 956–976.
Published: 02 April 2021
... Emerald Publishing Limited Licensed re-use rights only E-government E-participation Interaction quality Information quality Social appearance of other citizens In the past decade, electronic government (e-government) initiatives have shifted from focusing on transaction-based services...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2021) 34 (3): 1087–1118.
Published: 22 September 2020
... in the public sector. Co-Production Co-creation Social media e-government Disruptive technology © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only 07 06 2019 06 05 2020 01 07 2020 25 07 2020 Sultana Lubna Alam can...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2021) 34 (3): 889–911.
Published: 18 June 2020
...Rajiv Kumar; Ritu Kumar; Amit Sachan; Piyush Gupta Purpose E-government quality (e-GovQual) and e-government user value (e-GUV) are multidimensional concepts. While previous studies have identified apparent factors influencing e-government satisfaction (e-GovSat) and e-government adoption...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2019) 32 (6): 1517–1535.
Published: 16 August 2019
... of technologies for service provision is studied as e-government under labels of channel management, e-service uptake or adoption. In contrast, by using actor–network theory (ANT), the purpose of this paper is to focus on the marketing devices that are used to enroll citizens to choose technologies in a context...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2019) 32 (4): 1021–1043.
Published: 07 June 2019
...” (ICT4D) to stress the relevance of e-Government as a way to ensure development and reduce poverty. The authors adopt a contingency value approach to determine directly reported citizens willingness to pay for digital public services. Hence, our focus is mainly upon an empirical investigation through...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2019) 32 (6): 1536–1563.
Published: 18 March 2019
... insights into greater facilitation of e-government and IT in the public sector. Originality/value The study is theoretically significant because the IT mindset concept has lacked in-depth study and requires clarification of its nature and role. Ahmed Imran can be contacted at: A.Imran...
Journal Articles
Citizens’ intention to use and recommend e-participation: Drawing upon UTAUT and citizen empowerment
Journal:
Information Technology & People
Information Technology & People (2019) 32 (2): 364–386.
Published: 14 August 2018
.../legalcode Technology adoption Structural equation modelling Partial least squares E-government E-democracy E-participation is defined as a branch of e-government with special focus on citizen engagement for deliberation and decision orientation (Welch, 2012). For instance, the online...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2018) 31 (2): 455–481.
Published: 03 April 2018
...Khaled Ahmed Al Mansoori; Jawahitha Sarabdeen; Abdel Latif Tchantchane Purpose E-government is new to the public administration sector of Abu Dhabi and it is rapidly expanding. The purpose of this paper is to explore the factors that might motivate citizens to adopt the e-government public...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2017) 30 (3): 542–561.
Published: 07 August 2017
... Emerald Publishing Limited Licensed re-use rights only Case study Blogging E-government E-collaboration Research has highlighted the utility and importance of boundary objects as a means of mediating knowledge, developing shared perspectives and negotiating interests between groups...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2017) 30 (2): 301–323.
Published: 05 June 2017
... of the public administration system existing in Kazakhstan, which apparently has a crucial fundamental effect on the realization of any e-government system in this country. In this respect, the main limitation of the research is that the possible existence of various open data-driven projects at the local...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2016) 29 (2): 354–380.
Published: 06 June 2016
... performance measurement framework focussed on e-GP internal stakeholders and a consolidated, theoretically referenced approach. © Emerald Group Publishing Limited 2016 Perceptions E-government Work performance IT performance management The public sector has experienced great pressure...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2014) 27 (2): 208–228.
Published: 27 May 2014
...Faouzi Kamoun; Mohamed Basel Almourad Purpose – The purpose of this paper is to examine the extent to which accessibility is taken into account in the assessment and ranking of e-government web sites through the lens of a specific study related to Dubai e-government. Design/methodology...
