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Keywords: Effective use
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Journal Articles
The importance of policy to effective IM use and improved performance
Available to Purchase
Journal:
Information Technology & People
Information Technology & People (2020) 33 (1): 180–197.
Published: 10 June 2019
...Lin Jia; Lijuan Huang; Zhijun Yan; Dianne Hall; Jiahe Song; David Paradice Purpose Although the use of instant messaging (IM) at work has been studied in the IS field, its effective use and impact on performance have not been adequately addressed. The purpose of this paper is to explore...
