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Keywords: Emotional release
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Journal Articles
Emotional support or emotional release? A dual-path model of emotional intelligence of AI companions on user engagement
Available to Purchase
Journal:
Information Technology & People
Information Technology & People 1–24.
Published: 20 May 2026
.... Findings The results show that emotional intelligence of AI companions enhances users' perceived emotional support and emotional release. Perceived emotional support is positively associated with both hope agency and hope pathways, while perceived emotional release is positively associated with hope...
Includes: Supplementary data
