...-driven empathy, (2) algorithmic opacity and explainability, (3) encryption and privacy concerns and (4) engagement, which are subsequently organized into an integrative framework that captures managerial concerns about the AI-driven marketing systems. These findings provide important insights...

... the fundraising goal is still a challenge. This study seeks to understand what drives the donation intention in charitable crowdfunding features on social media platforms by examining the roles of social experience, empathy and personal impulsiveness. Design/methodology/approach A survey questionnaire...