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Keywords: Generative artificial intelligence
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Journal Articles
Journal:
Information Technology & People
Information Technology & People 1–24.
Published: 13 April 2026
...Zhongyang Xu; Zhiqian Meng; Lei Pei Purpose This study examines generative artificial intelligence addiction (GAIA) among generative artificial intelligence (GAI) users to understand its causes, improve user experience and promote GAI sustainability. Design/methodology/approach Using...
Includes: Supplementary data
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2026) 39 (5): 2240–2265.
Published: 16 January 2026
...Lin Jia; Xin Liu; Tong Dora Chen; Yichuan Wang; Kenichi Takahashi; Yuan Wang Purpose Generative artificial intelligence (GAI) is increasingly embedded in service operations, particularly in crafting managerial responses (MRs) to online negative and positive reviews. Yet, little is known about how...
Includes: Supplementary data
Journal Articles
Generative Artificial Intelligence (AI) in education: from organizing visions to official guidelines
Journal:
Information Technology & People
Information Technology & People (2025) 38 (8): 172–199.
Published: 12 August 2025
...Andy Nguyen; Shohil Kishore; Yvonne Hong; Saima Qutab; Belle Dang Purpose This paper aims to explore the initial formation of organizing visions within digital platforms regarding the use of Generative Artificial Intelligence (GAI) in education. It examines how these emerging visions align...
