...Ashley K. Barrett Purpose Although resilience is heavily studied in both the healthcare and organizational change literatures, it has received less attention in healthcare information technology (HIT) implementation research. Healthcare organizations are consistently in the process of implementing...

... – in a way other than it is designed to be used – and divergently across an organization results in enhanced perceptions of EHR technology and its implementation. Design/methodology/approach Data were collected from 345 healthcare employees in a single healthcare organization that was switching to EHRs...