... and capability than those required in face‐to‐face interactions. This has implications for human resource management processes such as job design, recruitment and retention, performance management and training. Research limitations/implications The study was small in scale and therefore limited in scope...

... literature concerning staff retention and on the framework proposed by Martinsons for human resources management applications of knowledge‐based systems. The argument is illustrated by quotes from 16 semi‐structured expert interviews with Accenture HR executives and managers in Argentina, Brazil, China...

...Damien Power Examines the relationship between how people are managed, and the effectiveness of business to business (B2B) e‐commerce implementations. The human resource management practices used to test this relationship are training, employee involvement and participatory culture. A survey...