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Keywords: IM competence
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Journal Articles
The importance of policy to effective IM use and improved performance
Available to Purchase
Journal:
Information Technology & People
Information Technology & People (2020) 33 (1): 180–197.
Published: 10 June 2019
... will improve communication quality and productivity. The impact of IM competence on effective use is also discussed. Based on a survey of 215 managers, this study applies the partial least square technique to test the research model. Findings The results indicate that comprehensive IM policy encourages...
