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Keywords: Immigration
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Journal Articles
IT‐based knowledge management to support organizational learning: Visa application screening at the INS
Available to Purchase
Journal:
Information Technology & People
Information Technology & People (2007) 20 (4): 376–399.
Published: 20 November 2007
... are explored in the high‐risk decision‐making environment of an Immigration and Naturalization Service agency. The study combines competitive intelligence risk‐analysis methods with an ethnographic analysis of knowledge‐flows, to determine how the roles of human decision‐makers may be supported effectively...
