... Information seeking behaviour Customer relationship management-CRM E-Service Citizens consider interaction with public agencies to be a struggle. Accordingly, municipalities focused on improving their services and moved services online to make them easily accessible and customer friendly. However...

.../legalcode e-health Information seeking behaviour End users Technology Theoretical concepts Patient Accessible Electronic Health Records (PAEHRs) are implemented to meet multiple healthcare challenges, including those relating to ageing populations, information access and patient...

...@gimpa.edu.gh 11 05 2018 05 02 2019 03 07 2019 24 09 2019 30 10 2019 30 10 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Information seeking behaviour Social media Consumer behaviour Structural equation modelling...

... of mobile internet, the increasing use of social media has led to a substantial increase of content generated by users. The information generated by individual users varies a great deal in quality, which poses a greater challenge to user’s information literacy. Information literacy Information seeking...

... of the elderly users participating in social networking services (SNS), such as Twitter, Facebook, Blogs, etc. (Korea Internet Security Agency, 2013). Behaviour change Self-efficacy Information seeking behaviour IT capability Some authors argue that only some particular habits and skills can...

..., such as digital rights management codec, conditional access systems, and electronic program guides (EPG) in the STB. Sang-ug Kang can be contacted at: sukang@smu.ac.kr © Emerald Group Publishing Limited 2016 Behavioural theories Information seeking behaviour Interactive media IP telephony...

...Zhaohua Deng; Shan Liu; Oliver Hinz Purpose – Although the health information seeking behavior of consumers through the internet has received great attention, limited attempt has been made to integrate both the health information seeking behavior and the usage behavior in a mobile online context...

.... Each journal archive was searched using the keyword “health.” Identity E-health Health information systems Medical record systems Care delivery Information seeking behaviour The debate around health care reform in the USA demonstrates demands for access to both affordable health care...