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Keywords: Informational support
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Journal Articles
Journal:
Information Technology & People
Information Technology & People (2023) 36 (6): 2338–2360.
Published: 30 August 2022
... is positively related to work overload, decreasing job performance. On the other hand, ESM use is positively associated with informational support, increasing job performance. A mediation test revealed that both work overload and informational support mediate the relationship between ESM use and job performance...
