... © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Instant messaging Work interruptions Work performance Technostress The instant messenger (IM) is a type of communication technology that enables text-based communication between Internet...

...Chuang Wang; Jun Zhang; Matthew K.O. Lee Purpose Widespread concerns about excessive use of mobile instant messaging (MIM) have inspired research in different disciplines. However, the focus thus far tends to be on diagnostics and cognitive predictors. There is little understanding from the socio...

... framework, this study provides a theoretical model to explore possible predictors and consequences of instant messaging fatigue. Design/methodology/approach The hypothesized model includes communication overload, social overload, instant messaging fatigue, technology and behavioral intention to use...

...Lin Jia; Lijuan Huang; Zhijun Yan; Dianne Hall; Jiahe Song; David Paradice Purpose Although the use of instant messaging (IM) at work has been studied in the IS field, its effective use and impact on performance have not been adequately addressed. The purpose of this paper is to explore...

... interaction (HCI) Interactive media Social networking Computer-mediated communication (CMC) Instant messaging The internet has significantly altered society and our everyday lives in many respects. Choices in designing, using and regulating the internet are not only technical but also ethical...