...) institutional theory (focusing on regulative, normative and cultural-cognitive pillars) as an analytical lens to understand the institutional forces that affect API integration among digital firms. Design/methodology/approach The study adopts a qualitative case study methodology and relies on phone calls...

...Amany R. Elbanna Purpose Organisational integration has been presented as a key imminent outcome of implementing ERP systems. This study aims to examine critically this notion of integration by focusing on the role of the social fabric of the organisation in the implementation of ERP systems...

... and integrated across functions and production sites. Claims that ERP packages are predicated on an understanding of human agency as a procedural affair and of organizations as an extended series of functional or cross‐functional transactions. Accordingly, the massive introduction of ERP packages...