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Keywords: Kano model
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Journal Articles
Exploring the senior-friendly transformation requirements of older mHealth app users: a mixed approach
Available to Purchase
Journal:
Information Technology & People
Information Technology & People (2026) 39 (3): 1365–1386.
Published: 05 August 2025
... demand for digital health solutions amid global aging. Design/methodology/approach This study adopted a mixed-methods approach, integrating a literature review with semi-structured interviews to establish an SFT model based on a five-factor user experience framework. The Kano model and better–worse...
