...Tiina Kalliomäki-Levanto; Antti Ukkonen Purpose Interruptions are prevalent in knowledge work, and their negative consequences have driven research to find ways for interruption management. However, these means almost always leave the responsibility and burden of interruptions with individual...

...Amany Elbanna David   Wastell . Managers as Designers in the Public Services: Beyond Technomagic . Axminster : Triarchy Press   September 2011 . 220 pp. , ISBN: 978‐1‐908009‐31‐9   £25.00 © Emerald Group Publishing Limited 2012 --> Information Systems...

...Peter H. Gray Knowledge management systems designed to facilitate the storage and distribution of codified knowledge affect the distribution of power within organizations. Drawing on the literature that describes the impact of information technology on power and control, this article proposes two...

...Maxine Robertson; Carsten Sørensen; Jacky Swan Managing knowledge is a value‐creating process in most organizations and is particularly important in knowledge‐intensive firms. Explores the ways in which groupware might facilitate processes of knowledge creation within a particular type of knowledge...

... studies Control Electronic mail Management The last decades have witnessed an exponential increase in the diffusion of office technologies. The new technologies have redefined the nature of office work, making different‐time/different‐place/different‐culture teams the norm in many organisations...

..., they may also choose to move computer support personnel, referred to in this paper as distributed technical support staff (DTS), to these units. The contemporary knowledge management literature is largely normative, suggesting strategies for improving the management of knowledge and information...

... cent had plans to adopt them shortly; 87 per cent of the firms considered DSS and EIS to be important to their competitiveness; middle‐ and lower‐level managers were major DSS and EIS users; half of them used the system every day; the most troublesome problem in developing DSS/EIS was the difficulty...

...Hubert F. Hofmann; Johannes Geiger Begins by defining the quality of a software system in terms of its fitness for use, and goes on to outline the idea of dynamic quality management (DQM), which is based on a quality triangle. Describes a strategy of achieving software quality by using the software...

... concerning human identification. Seeks to overcome that deficiency by undertaking a survey of human identity and human identification. Discusses techniques including names, codes,knowledge‐based and token‐based identification, and biometrics. Identifies the key challenge to management as being to devise...