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Keywords: Recovery satisfaction
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Journal Articles
Journal:
Information Technology & People
Information Technology & People (2026) 39 (3): 1317–1340.
Published: 01 July 2025
... is more effective in restoring user trust than the affective recovery strategy and recovery satisfaction mediates the relationship between recovery strategies and post-trust. The findings also confirmed that functional repair is more effective than affective repair for accidental privacy violations...
