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Keywords: Satisfaction with process and outcome
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Journal Articles
Journal:
Information Technology & People
Information Technology & People (2026) 39 (2): 1064–1090.
Published: 20 May 2025
... for value co-creation with users, which transform users into empowered stakeholders. This study investigates the interrelationship and boundaries of GAI satisfaction by distinguishing between satisfaction with process and outcome. It adopts an affordance actualization perspective, integrated with attachment...
Includes: Supplementary data
