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Keywords: Socio-technical system theory
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Journal Articles
Journal:
Information Technology & People
Information Technology & People (2023) 36 (1): 454–474.
Published: 08 February 2022
... literature and builds a theoretically grounded conceptual framework on the socio-technical system theory that captures the essence of the impact of AI in the workplace. Findings The antecedents of AI adoption and application include personnel subsystem, technical subsystem, organisational structure...
