... of multiple media use (namely the millefeuille effect) on team performance. Data were collected from 70 dispersed teams. Findings We showed dispersed teams are more likely to improve their performance when relying on diverse media, including social media platforms and other IT-enabled communication. We...

... benchmarking pertains to the team representation activity of boundary spanning. The literature on virtual team performance primarily focuses on team characteristics, among which network closure is generally considered a positive factor. This study further examines how boundary spanning helps mitigate...

... media were widely used. © Emerald Group Publishing Limited 2006 Action research Business improvement Task analysis Team performance Information exchange Information systems MST suggests that to successfully utilize media to accomplish a task, the most effective media choices...

... Publishing Limited 2006 Team working Team performance Employee productivity Job satisfaction Organizations have long recognized work teams as an essential structural form for accomplishing business objectives (Sundstrom et al., 1990) and the use continues to increase rapidly...