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Keywords: User experience (UX)
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Journal Articles
Journal:
Information Technology & People
Information Technology & People 1–36.
Published: 24 March 2026
... around user control, transparency and trust hinder adoption. The article seeks to develop a conceptual framework that integrates user experience (UX) design principles with AI capabilities to enhance usability, ethical compliance and user engagement. By aligning AI system design with user needs...
