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Keywords: User performance
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Journal Articles
Journal:
Information Technology & People
Information Technology & People (2020) 33 (4): 1098–1123.
Published: 05 November 2019
...Darshana Sedera; Sachithra Lokuge Purpose Anecdotal discussions suggest that enterprise system (ES) user performance is low when such complex systems are introduced, and then improves over time. However, there is a dearth of scientific rigor and empirical evidence about the user performance over...
