Keywords: Work interruptions
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Journal Articles
Information Technology & People (2025) 38 (1): 249–278.
Published: 22 September 2023
... generated through IM use is moderate, considering IM is not a significant contributor to work interruptions. Thus, despite the potential negative effects of IM communication, the positive effects of using IM at work prevail. As a result, the technology can be promoted as long as employees, their managers...

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