..., citizens’ satisfaction, perceived usefulness, confirmation of expectations and perceived risk significantly influence their intention to continue using e-government services. Trust in the internet emerged as a significant predictor of continuance intention, while trust in government did not show...

..., on continuance intention (CI) towards mHealth. This research also explores the moderating effect of innovativeness on the relationship between satisfaction with mHealth and CI. Design/methodology/approach Based on the extended expectation–confirmation model and the adaptive structuration theory...

...Minh Tri Ha; Khoa Tien Tran; Georgia Sakka; Zafar Uddin Ahmed Purpose This study aims to examine the impact of perceived risk dimensions, confirmation, perceived usefulness and perceived ease of use on user satisfaction and their continuance intention to use mobile payments across Vietnam based...

...Yung-Ming Cheng Purpose The purpose of this study is to integrate network externality and service quality as antecedents to the synthesis of expectation–confirmation model (ECM) and perceived ease of use (PEOU) in explaining customers’ continuance intention of internet-based sharing economy...