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Keywords: Customer stewardship
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Journal Articles
Foregrounding why and when inclusive leadership triggers customer stewardship in hospitality organizations
Available to Purchase
Journal:
Journal of Asia Business Studies
Journal of Asia Business Studies (2024) 18 (4): 1004–1020.
Published: 29 April 2024
...Muhammad Usman; Omaima Alqassimi; Asmaa Mohamed Ahmed Nusairi; Osman Abul; Syed Ali Hussain Purpose This study aims to investigate the potential positive correlation between inclusive leadership and hotel frontline employees’ (FLEs) customer stewardship (CS) behavior, using the conservation...
