...Muskaan Khatri; Harshleen Kaur Duggal; Asha Thomas; Arup Varma Purpose With a host of changes being driven by automation, digitalization and robotization, every business today comprises some digital aspect. Possessing digital skills is key for staying employable. Because digital skill requirements...

..., financial resources and corporate clients. Practical implications Fears regarding impact on employment were detected, AI could render many banks’ jobs obsolete in the coming years, asserting that AI and robotics “reduce the need for staff in roles such as back office functions. Data suggests...