... satisfaction as mediating variables specifically for Generation Z. Design/methodology/approach A survey was conducted on 40 companies operating in the service sector in Indonesia. The authors captured the overall TRS result on three outcome variables (i.e. job satisfaction, employee productivity...

...Deepti Verma; Vaibhav Tripathi; Ajai Pratap Singh Purpose This study aims to identify factors affecting generation Z as the early adopters of mobile commerce (m-commerce). The research seeks to explore their behavioral intention to adopt m-commerce in India with consideration of gender differences...