... family firms; however, uneven uptake persists due to capability constraints and succession challenges. Digitalization enhances collaboration and customer engagement but requires improved digital literacy for operational excellence. While guanxi and family capital remain influential, growing demands...

...Xiaoling Yao; Peerayuth Charoensukmongkol Purpose This study aims to explore the impact of cultural intelligence ( CQ ) among Chinese entrepreneurs on initiating business Guanxi and government Guanxi in foreign countries. This study considers the cultural characteristics of foreign countries...

...Atif Saleem Butt; Syed Hamad Hassan Shah; Abdullah Zafar Sheikh Purpose The purpose of this paper is to unveil negative outcomes associated with an absence of guanxi in a buyer–supplier relationship in Chinese logistics industry. Design/methodology/approach This study uses a case study...

...Man Zhang; Janet Hartley Purpose This paper aims to propose and test a model examining the relationship of guanxi with new product performance and customer loyalty in the context of internationalizing small- and medium-sized enterprises (SMEs) in China. Social network theory and information...

... might dominate in different countries, such as guanxi in China (Child et al., 2003) and trade associations in Germany. Based on Lewin et al.’s (1999) framework and our exploratory interviews, we have identified two major institutional forces that best reflect the unique...

...Artemis Chang; Carlin Guo; Roxanne Zolin; Xiaohua Yang Purpose – The purpose of this paper is to critically review the extant guanxi literature to identify the major inconsistencies in the way guanxi is currently conceptualized. The authors develop a conceptualization...