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Keywords: Intention to use
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Journal Articles
Patients’ trust in the Indian healthcare system and its impact on the intention to use artificial intelligence-based healthcare chatbots
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Journal:
Journal of Asia Business Studies
Journal of Asia Business Studies (2025) 19 (3): 730–747.
Published: 07 January 2025
... the healthcare system and how it affects their intention to use healthcare chatbots. Design/methodology/approach A survey instrument was developed from standard scales and validated by experts. The data was collected from 397 respondents in an urban area and tested using a structural equation model in SAS...
