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Journal Articles
Journal:
Journal of Asia Business Studies
Journal of Asia Business Studies (2009) 4 (1): 56–57.
Published: 16 October 2009
..., in 2001 when the software industry in USA was hurting, the low cost of services in India made outsourcing even more attractive. Market demand drove the annual growth rate in IT-BPO industry to 28% per year. In the next phase, the industry started moving up the value-chain and moved from maintenance...
