... emotional labor and workplace violence. Specifically, the authors take a relational approach by introducing positive patient treatment as the mediator. The moderating role of organizational support in the relationship between emotional labor and workplace violence is also considered. Design/methodology...

..., 2014) and can have detrimental consequences for organizations (Soomro et al., 2018). However, to benefit from the positive economic development, organizations have no choice but to operate in discontinuous risky areas. Organizational support Organizational commitment Stress Conflict...