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Organizations are realizing the fact that it takes more than quality, cost, and delivery commitments to ensure survival. Organizations are recognizing the need for extra efforts in terms of ability to adjust quickly and effectively to demand fluctuations as well as product diversification according to the requirement of customer. The remedy, to face and come out as winner from this critical scenario, is the adoption of lean approach. The paper tries to trace the evolution of lean approach with an effort to re‐define the efficiency and effectiveness parameters under lean thinking. The paper also deals with the underlying principles of lean approach. The main objective of this paper lies in our proposed model, which shows the scope of SCM under lean operations. Finally, the paper exposes the benefits of lean approach at different levels of organization and customers.

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