Success factors in the implementation of strategic information systems: an empirical investigation of public sector undertakings in India

Understanding Strategic Information Systems (SIS) implementation is an important challenge to organizations. It is considered important because Information Technology (IT) decisions about investment are made worldwide and these decisions have the impact on the survival and growth of the organizations. In this context, SIS should be implemented very carefully so that right, timely and accurate information should be available to the managers, who are responsible for taking strategic decisions. Review of literature indicated the clear gaps existing in the implementation of Strategic Information Systems in general and in the Public Sector Undertakings (PSUs) of India in particular. Keeping the research gaps in this area in mind, we have undertaken this study in Indian PSUs so as to investigate the factors affecting the implementation of SIS. Organizational Culture, High Turnover of Professionals, Management Involvement, Collaboration, Systems Standards, Resources Implementation, Resources Availability, Market Competitition, Organizational Bureaucracy and Organizational Autocracy are emerged as the successful factors which must be taken care of while impelemnting SIS in Indian PSUs.