Development of a decision support tool for supply chain coordination using contracts

Purpose: The purpose of this paper is to describe a decision support tool based on various types of contracts in a two‐level supply chain. A supply chain (SC) consists of disparate but interdependent members, dependent on each other to manage various resources (inventory, money and information). The conflicting objectives between these members may cause uncertainties in supply and demand, which can be managed by adopting coordination with the help of contracts (such as buyback, revenue sharing and quantity flexibility). Design/methodology/approach: A decision support tool for SC coordination using contracts (DSTSCCC) has been developed to explore the applicability of contracts and to compare different types of contracts in various situations. The DSTSCC is comprised of an analytical module, which is an extension of the classical newsboy problem and a simulation module. Findings: DSTSCCC helps in determining decision variables for different scenarios of contracts in the best interest of all SC members as well as whole SC. Practical implications: DSTSCCC is a simple‐to‐use and easy‐to‐implement decision making tool which helps in taking decisions prior to the actual start of SC activities. The prior decisions may help to handle future exceptions. SC members may jointly select the most profitable contract to share risks and rewards. Originality/value: DSTSCCC comprised of analytical module and simulation module presents an Integrative framework which cannot be dealt in isolation. The output of analytical module becomes input for simulation to quantify performance measures. The improvement in performance measures after satisfying the objectives of all SC members helps in realizing coordination in SC.