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Keywords: Bus fleet service
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Journal Articles
Assessment of bus fleet service quality: a graph theoretical approach
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Journal of Advances in Management Research (2024) 21 (5): 756–779.
Published: 19 July 2024
...Ajith Tom James Purpose The purpose of this paper is to develop a framework for the assessment of service quality of bus fleet services based on the service quality influencing factors. The paper also tries to evolve a quantitative measure for fleet service quality in the form of a fleet service...
