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Keywords: Communication technologies
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Journal Articles
Productivity growth and efficiency change in Indian banking: Technology effect vs catch‐up effect
Available to Purchase
Journal of Advances in Management Research (2010) 7 (2): 194–218.
Published: 26 October 2010
... rate Communication technologies Process management Since the mid‐1990s, efficiency has been used as an important metric to judge the health of the Indian banking sector[1]. The measurement of efficiency serves several purposes. It helps individual banks to benchmark their relative efficiency...
