... and strengthen the main arguments presented here. William D. Hunsaker can be contacted at: hunsaker@knu.ac.kr 05 08 2020 30 08 2020 11 10 2020 23 12 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Competitive advantage...

... Organizational performance Competitive advantage Transformational leadership (TL) garnered increased attention from both academia and industry owing to its capability to provide sustained competitive advantage in the days of volatility, ambiguity, uncertainty and complexity (Yahaya and Ebrahim, 2016...

... as well as strategic goal of the firm. These HR planning programs ensure managing people within a planned framework and make them develop their performance that becomes a source of sustained competitive advantage for the firm. The paper aims to discuss these issues. Design/methodology/approach...

... systems, setting standards and communicating value to end-customers. This in turn helps them in developing service-based competencies and achievement of competitive advantage. Social implications Insights from the paper may help in conceptualizing and delivering SQ-driven public services...

..., including factors such as geography, culture, business area of operation, size of organization, etc. Practical implications Innovation as a competence of an individual is pivotal to an organization's competitive advantage. This study can facilitate competency management, such as competency planning...