Keywords: Delivery punctuality
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Journal Articles
Journal of Advances in Management Research (2020) 17 (4): 473–503.
Published: 24 June 2020
...Tapio Niemi; Ari-Pekka Hameri; Petro Kolesnyk; Patrik Appelqvist Purpose Delivery punctuality is essential in supply chain management, yet the cost of untimely delivery is usually assumed to be given or based on intuition and not quantified by facts. Design/methodology/approach The authors...

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