...Prashant Srivastava; Karthik N.S. Iyer; Yu (Jade) Chu; Mohammed Rawwas Purpose Borrowing from the dynamic capabilities theory and augmented by the relational view, the study investigates the criticality of supply chain agility in delivering operational performance while understanding...

.... Surprisingly, the aspects of innovation capability were found to be more influential to the financial performance than operational performance. Practical implications – The paper contains suggestions for improving performance through developing innovation capability. The paper aims to support practice...