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Keywords: Quality function deployment (QFD)
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Journal Articles
Investigating design targets for effective performance management system: an application of balance scorecard using QFD
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Journal of Advances in Management Research (2021) 18 (3): 353–367.
Published: 17 September 2020
... the employees using the Balance Scorecard approach (BSC). Furthermore, using Quality Function Deployment (QFD), relation between employers' expectation and requirements necessary to fulfill such expectations has also been determined. Findings The suggested model has been developed as House Of Performance...
