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Keywords: Service supply chain management
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Journal Articles
Journal of Advances in Management Research (2022) 19 (1): 55–77.
Published: 29 March 2021
...Pattama Lenuwat; Sakun Boon-itt Purpose The dynamic capabilities view is invoked to hypothesize relationships among the service supply chain management (SSCM) process capabilities using the information technology management (ITM) process capability. This study argues that ITM will have an impact...
