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Keywords: Service quality
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Journal Articles
Journal of Accounting & Organizational Change (2024) 20 (1): 130–152.
Published: 14 April 2023
...Vitor Azzari; Emerson Wagner Mainardes; Aziz Xavier Beiruth Purpose This study aims to develop and validate a scale for measuring accounting service quality (ASQ), which is named ACCOUNTQUAL. Design/methodology/approach The authors initially investigated the service quality literature...
