... and transported to plants where they are treated (sanitation). Subsequently, water is discharged into surface water and then the cycle will repeat. Public sector organizations Water industry Public sector reform Organizational change The Netherlands Many European public services sectors...

... process, with its emphasis on market driven solutions, would demand that this full cost be re‐examined and, ideally, passed on to the consumer. Matthew Egan can be contacted at: m.egan@econ.usyd.edu.au © Emerald Group Publishing Limited 2009 Water industry Public sector reform...