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Purpose

This study aims to describe the sector-led response to the COVID-19 pandemic and national lockdown in terms of safeguarding adults.

Design/methodology/approach

This study uses a case study method to examine a sector-led improvement response to COVID-19 and safeguarding adults.

Findings

The study describes how safeguarding issues and concerns were identified and brought together, and then responded to. It reviews this initiative in the context of crisis intervention theory and discusses the achievements of this initiative regarding COVID-19 and safeguarding adults during the period April–July 2020.

Originality/value

The study describes a unique joint initiative between the Local Government Association and the Association of Directors of Adult Social Services, which worked with the Networks of Chairs of Safeguarding Adults Boards, Safeguarding Adults Boards’ managers and Principal Social Workers. This initiative developed resources and shared information and good practice to support a response in unprecedented circumstances.

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