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This article discusses two theoretical constructs ‐ ways of understanding complex phenomena ‐ developed from a research study. The study, which explored the perceptions of adults who had been on the receiving end of adult protection procedures, uncovered that ambivalence about professional intervention accompanied a profound desire to have mistreatment ceased. It also found that sensitive intervention can make a positive contribution to people's lives.
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© Emerald Group Publishing Limited
2005
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